Withdrawals
At Casino Fiz, we are always thrilled when our players get the chance to withdraw their winnings. We believe that it is in our best interest to make this process as streamlined as possible.
The following documents are required by the casino in order to approve a pending withdrawal.
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This is a standard industry request and will only be necessary once.
The documents are:
- A Copy of ID or passport (Front and Back).
- A recent Utility Bill showing player name and address as they appear in the account.
- A Copy of any Credit Card or Debit Card used to make a deposit (front and back). Please cover all numbers except for the first four and last four.
- A signed CAF (Card Authorization Form) found here: PDF.
If you have used an Alternative payment method such as Neteller or Skrill, you will only need to provide:
- A Copy of ID or passport (Front and Back).
- A recent Utility Bill showing player name and address as they appear in the account.
The best way to send in these documents is by taking digital pictures of the above and sending them to [email protected]. Please include your name and nickname and please be sure the pictures are not too blurry. Once the Finance department has reviewed and approved the verification documents, you name will be added to the next available payment cycle.
Fraud Prevention
The above mentioned verification documents may also be requested for fraud prevention purposes. The casino reserves the right to request and require verification documents in order to validate any account deemed essential.
Please note, a player will not be able to play until the necessary documents have been received and approved by the casino. Verification Documents may also be sent via email to [email protected].
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A 3% processing fee will be taken on all deposits.
VIP
There are a lot of online casinos out there but not all of them give you the personal and fair treatment you deserve. At Casino Fiz, we take pride in making our players happy and satisfied. We have full appreciation for our loyal players and we show it.
Once your account is upgraded to VIP status, the fun really begins. VIP club member get to enjoy faster withdrawals, larger match bonuses and higher cashback offers. These are just some of the benefits available to our VIP players.
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Furthermore, active VIP club members also get to enjoy real gifts sent to straight and discreetly to their door. We have been known to send all types of free goodies such as iPads, GoPros, iPhones and other gadgets.
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Being a member of the VIP club ensures you receive the top level of service combined with a personal touch from our friendly VIP account managers. They cater to your playing style and needs. They can even optimize your wagering strategy in order to guarantee positive results.
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So keep an eye out for your personal invitation to the VIP club. Gaming has never been so fun!